Monthly Archives: July 2013

3 Top Reasons Why Customers Won’t Send You Many Referrals

Most dealerships have some kind of referral offering system, where when you buy a car, and you’re pleased with the service, you recommend them to somebody. If that person then goes on to buy a car, the dealership rewards you...
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Hats Off to Ray Pope! – Is it really ALL about motivation?

Who is Ray Pope? He is a director of Hyundai UK and he was recently featured in ‘Undercover Boss’ on TV. (I only watched it last night on Sky+) If you have never watched Undercover Boss, let me quickly explain....
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A Sales Process (that works) for Aftersales!

The key question I am always asked is… that’s great for sales but how do I get a process for Aftersales? Ok, well let’s look at the opportunities and the problems. The Opportunity is to present at least 5 Upsell...
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What can an 84 year old man teach us about Showroom Traffic?

Who is Joe Girard? Joe Girard was born in 1929 and is in the Guinness Book of Records as being the world’s number one salesman, and as it happens, he was also a car salesman who sold Chevrolets. In his...
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